After more than 55 years, we are dedicated to honoring our history and our place as a leader in the window covering industry.

The WCMA (Window Coverings Manufacturer’s Association), in conjunction with the CPSC (Consumer Products Safety Commission) has established revised guidelines for window covering safety. To ensure the highest possible level of user protection, and to fully comply with the new, voluntary safety standards, Conrad has implemented a series of specific changes to the design and manufacture of our window treatments to significantly reduce any risk to children posed by the operating cords used on roman fold and roll-up shades.

In the coming months, we will continue to seek out and develop the most innovative and effective ways to produce window coverings that achieve the highest possible level of safety, performance and beauty.

Should you have any questions or concerns, or if you would like to request further information, please contact our experienced, dedicated Customer Service team at 866.426.6723.

Many of you may have heard recently that questions have been raised about the safety of Roman Fold shades, with heightened concerns that window cords can be potentially hazardous to children and family pets. At Conrad, we take extraordinary pride in our products and in the aesthetic pleasure they provide to our customers and to the designers we serve. However, safety, as any of us might expect, is a first concern, and Conrad has always done everything possible, in the design of its window coverings, and in the information materials we provide to designers and their clients, to help ensure that our products may be used with confidence and peace of mind. Conrad is absolutely committed to the safety and well being of its customers, their children and family pets.

As of December 3rd, 2010, the following applies to all Conrad window coverings, as applicable, to ensure that all of our products conform to the ANSI/WCMA A100.1-2010 Standard.

•  All line cords will be housed within “ladder tape”. This tape encloses cords to prevent loops from being formed. The ladder tape color will match the line cord

•  For cord cleat and cord lock operation only, the multiple line cords are condensed into a single pull cord. This does not apply to the following methods of operation: Continuous Control Loop, Roll- Up, Sliding Panel, Motorization and Stationary

In addition to the above modifications, Conrad will continue to provide and utilize existing safety features as follows:

•  All cord cleat or cord lock operation shades are provided with two cleats per shade, with instruction to be mounted out of child’s reach

•  All Continuous Control Loops are equipped with a tension device as a safety precaution for control loop operation, in accordance with ANSI standards. Shades will not operate if the device is not installed

•  Free retrofit kits for roman fold shades can be obtained from Conrad, or by contacting the Window Covering Safety Council at 800.506.4636, or online at www.windowcoverings.org